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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the www.vitaminshop.net.au and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The Vitamin Shop include www.vitaminshop.net.au. The The Vitamin Shop website is a ecommerce site. By using the The Vitamin Shop website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

The Vitamin Shop may collect personally identifiable information, such as your name. If you purchase The Vitamin Shop’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.

 

Information about your computer hardware and software may be automatically collected by The Vitamin Shop. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Vitamin Shop website.

 

The Vitamin Shop encourages you to review the privacy statements of websites you choose to link to from The Vitamin Shop so that you can understand how those websites collect, use and share your information. The Vitamin Shop is not responsible for the privacy statements or other content on websites outside of the The Vitamin Shop website.

 

Use of your Personal Information

The Vitamin Shop collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

The Vitamin Shop may also use your personally identifiable information to inform you of other products or services available from The Vitamin Shop and its affiliates. The Vitamin Shop may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. The Vitamin Shop does not sell, rent or lease its customer lists to third parties.

 

The Vitamin Shop may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Vitamin Shop, and they are required to maintain the confidentiality of your information.

 

The Vitamin Shop may keep track of the websites and pages our users visit within The Vitamin Shop, in order to determine what The Vitamin Shop services are the most popular. This data is used to deliver customised content and advertising within The Vitamin Shop to customers whose behaviour indicates that they are interested in a particular subject area.

 

The Vitamin Shop will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Vitamin Shop or the site; (b) protect and defend the rights or property of The Vitamin Shop; and, (c) act under exigent circumstances to protect the personal safety of users of The Vitamin Shop, or the public.

 

Use of Cookies

The The Vitamin Shop website may use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise The Vitamin Shop pages, or register with The Vitamin Shop site or services, a cookie helps The Vitamin Shop to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same The Vitamin Shop website, the information you previously provided can be retrieved, so you can easily use the The Vitamin Shop features that you customised.

 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the The Vitamin Shop services or websites you visit.

 

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from The Vitamin Shop by contacting us via our Contact Us page.

 

Changes to this Statement

The Vitamin Shop will occasionally update this Statement of Privacy to reflect company and customer feedback. The Vitamin Shop encourages you to periodically review this Statement to be informed of how The Vitamin Shop is protecting your information.

 

Contact Information

The Vitamin Shop welcomes your questions or comments regarding this Statement of Privacy. If you believe that The Vitamin Shop has not adhered to this Statement, please contact The Vitamin Shop by using our Contact Us page.